We want you to be completely satisfied with your purchase from MV Miracle Vision. If you are not satisfied for any reason, you may return the product(s) to us for an exchange or refund, subject to the following conditions:
1. Eligibility for Returns
Returns must be initiated within [e.g., 7, 14, 30] days of the delivery date.
To be eligible for a return, your item must be [e.g., unused and in the same condition that you received it. It must also be in the original packaging].
[Specify any non-returnable items, e.g., opened food products, sale items, or gift cards].
2. How to Initiate a Return
To start a return, please contact our customer service team at [miraclevisionresources@gmail.com or +601165671369].
Provide your order number and a clear explanation of why you wish to return the item.
Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your product back.
3. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 07 business days.
[Specify who pays for return shipping, e.g., “You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.”].
4. Exchanges
If you need to exchange an item for a different one, please contact us at [miraclevisionresources@gmail.com or +601165671369]. We will provide instructions on how to proceed.
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